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01732 387 162
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SOUTHERN OVEN SERVICES T: 01732 387 162 E: info@southernovenservices.co.uk
If   you’d   like   a   free   quote    for   cleaning   your   oven,   appliance   or kitchen,   please   don’t   hesitate   to   contact   us.   You   can   either   call us   on   01732   387   162,   or   alternatively   fill   in   the   form   on   the right   and   a   member   of   our   team   will   get   back   to   you   as   soon as possible.
in Kent, Surrey & West Sussex
Prices
REAL-LIFE EXAMPLE! Before After
How Much Does It Cost?
Prices may vary depending on the size and condition of the item, however we generally stick to the following prices:
STANDARD OVENS (prices include racks and trays) 60cm Single Oven £40.00 60cm Single Oven + Grill £55.00 60cm Double Oven £55.00 60cm Cooker £65.00
RANGE OVENS & AGAS (prices include hobs and racks) 90cm Range £80.00 110cm Range £90.00 AGA 2 Oven £80.00 AGA 3 Oven £90.00 AGA 4 Oven £100.00
HOBS Electric 4 Burner Hob £15.00 Gas 4 Burner Hob £16.00 Electric 5 Burner Hob £18.00 Gas 5 Burner Hob £20.00 Electric 6-8 Burner Hob £25.00 Gas 6-8 Burner Hob £30.00
EXTRACTORS 60cm Extractor £15.00 90cm Extractor £20.00 110cm Extractor £25.00
UTILITIES BBQ Cleaning £35.00 (from) Dishwasher £35.00 Washing Machine £35.00 Fridge £35.00 Fridge Freezer £35.00
American Fridge £40.00 American Fridge Freezer £45.00
T&Cs
By placing an order either over the phone, by e-mail or via the website, the customer accepts verbal or written agreement and is bound by the terms and conditions below. 1. PAYMENTS FOR OVEN CLEANING SERVICES 1.1 Unless otherwise agreed, payment is due on completion and at the time of each oven clean by cheque or cash. Cheques should be made payable to SOS Oven Cleaning The customer will be responsible for all bank and legal charges resulting from returned cheque(s). 1.2 Payment can also be made on completion of the cleaning, by BACS 1.3 If payment is not made on the day of the oven clean an additional £10 per day will be added to your account and it may be passed to a third party agency. Additional charges for the recovery of overdue debts may be applied to your account. 2. OVEN CLEANING SERVICES 2.1 The customer agrees to carefully read and acknowledge the terms and conditions prior to the delivery of service. 2.2 SOS Oven Cleaning will not be held responsible for any injury or loss suffered to any type of household pet as a result of an accident during the delivery of cleaning services. 2.3 The customer accepts and understands that any issues with cleaning standards and/or breakage/damage must be reported within 24 hours from the service date to ensure that SOS are able to rectify any issues. Failure to report such issues within the agreed time frame will negate the customer’s entitlement to a refund/compensation. 2.4 SOS Oven cleaning will not be held responsible for any replacement or repair of household contents/fittings/fixtures, appliance components required as a result of the failure of any worn, faulty, incorrectly fitted or fatigued components or other similar items. 2.5 Where it has been agreed that SOS Oven Cleaning staff are responsible for damage caused to the customer’s property or belongings during the course of rendering cleaning services, SOS Oven Cleaning will choose to repair the item, replace the item or make an insurance claim to that effect. SOS Oven Cleaning are responsible for the replacement or repair and it is not the customer’s responsibility to replace or repair an item without the agreement of SOS Oven Cleaning. 2.6 SOS Oven Cleaning have a Public and Employer’s liability insurance policy in place. The policy will cover any accidental damage caused by an operator working on behalf of SOS Oven Cleaning, reported within 24 hours of service date. 2.7 SOS Oven Cleaning agrees to keep all customer information confidential. 2.8 Start times for cleaning sessions are a guide only, to within around 1 hour. SOS Oven Cleaning will endeavour to inform clients of late or early visits but this cannot be guaranteed. 2.9 The oven is safe to use as soon as the cleaning is complete. On occasion there will be a burning smell from some of the chemicals used to clean the oven, this is completely normal and safe as all of our cleaning chemicals are non-caustic. SOS Oven Cleaning do not guarantee oven cleaning results and the results cannot be predicted. The results are dependent on the type of oven, length of time since it was last used, how often it is used and the type of food on the oven. 3. CUSTOMER SATISFACTION 3.1 The customer will allow SOS Oven Cleaning to revisit any job(s) with which they are not satisfied. 4. CANCELLATION 4.1 The customer may cancel or adjust the time of a cleaning visit(s) by giving more than one working day’s notice, but a minimum of one week is preferred. As an example, cancellation or changes to a Monday appointment, should be made before 5.30pm on the previous Thursday. 4.2 The customer will be charged half price for any scheduled cleaning which cannot take place upon arrival of the cleaner. This is applicable to any circumstance which is deemed not to be the fault of the company. A none exhaustive list of examples; no access provided, faulty keys or locks, customer not in, no electricity or hot water available, cleaners turned away due to illness. 5. HEALTH AND SAFETY 5.1 SOS Oven Cleaning will not be responsible or liable for accidents, injury, loss or any harm which may come to the employees of the client. 5.2 The client is responsible for the health and safety of their employees before, during and after cleaning sessions provided by SOS Oven Cleaning. 6. FEEDBACK 6.1 Any feedback given to SOS Oven Cleaning by the Customer can be used to promote SOS Oven Cleaning services on the company website or via other marketing activities. This may include the Customer name and area in which they live alongside a quotation.
ACCESSORIES Oven Bulbs £3.00 Oven Mats £10.00
SOUTHERN OVEN SERVICES T: 01732 387 162 E: info@southernovenservices.co.uk
GET A QUOTE TODAY!
If   you’d   like   a   free   quote    for   cleaning   your   oven,   appliance   or kitchen,   please   don’t   hesitate   to   contact   us.   You   can   either   call us   on   01732   387   162,   or   alternatively   fill   in   the   form   on   the right   and   a   member   of   our   team   will   get   back   to   you   as   soon as possible.
  Web Design: Get Me Leads Ltd
SERVICES
in Kent, Surrey & West Sussex
FREQUENTLY ASKED QUESTIONS
Before REAL-LIFE EXAMPLE!
How Much Does It Cost?
Prices may vary depending on the size and condition of the item, however we generally stick to the following prices:
STANDARD OVENS (prices include racks and trays) 60cm Single Oven £40.00 60cm Single Oven + Grill £55.00 60cm Double Oven £55.00 60cm Cooker £65.00
RANGE OVENS & AGAS (prices include hobs and racks) 90cm Range £80.00 110cm Range £90.00 AGA 2 Oven £80.00 AGA 3 Oven £90.00 AGA 4 Oven £100.00
HOBS Electric 4 Burner Hob £15.00 Gas 4 Burner Hob £16.00 Electric 5 Burner Hob £18.00 Gas 5 Burner Hob £20.00 Electric 6-8 Burner Hob £25.00 Gas 6-8 Burner Hob £30.00
EXTRACTORS 60cm Extractor £15.00 90cm Extractor £20.00 110cm Extractor £25.00
UTILITIES BBQ Cleaning £35.00 (from) Dishwasher £35.00 Washing Machine £35.00 Fridge £35.00 Fridge Freezer £35.00 American Fridge £40.00 American Fridge Freezer £45.00
T&Cs
By placing an order either over the phone, by e-mail or via the website, the customer accepts verbal or written agreement and is bound by the terms and conditions below. 1. PAYMENTS FOR OVEN CLEANING SERVICES 1.1 Unless otherwise agreed, payment is due on completion and at the time of each oven clean by cheque or cash. Cheques should be made payable to SOS Oven Cleaning The customer will be responsible for all bank and legal charges resulting from returned cheque(s). 1.2 Payment can also be made on completion of the cleaning, by BACS 1.3 If payment is not made on the day of the oven clean an additional £10 per day will be added to your account and it may be passed to a third party agency. Additional charges for the recovery of overdue debts may be applied to your account. 2. OVEN CLEANING SERVICES 2.1 The customer agrees to carefully read and acknowledge the terms and conditions prior to the delivery of service. 2.2 SOS Oven Cleaning will not be held responsible for any injury or loss suffered to any type of household pet as a result of an accident during the delivery of cleaning services. 2.3 The customer accepts and understands that any issues with cleaning standards and/or breakage/damage must be reported within 24 hours from the service date to ensure that SOS are able to rectify any issues. Failure to report such issues within the agreed time frame will negate the customer’s entitlement to a refund/compensation. 2.4 SOS Oven cleaning will not be held responsible for any replacement or repair of household contents/fittings/fixtures, appliance components required as a result of the failure of any worn, faulty, incorrectly fitted or fatigued components or other similar items. 2.5 Where it has been agreed that SOS Oven Cleaning staff are responsible for damage caused to the customer’s property or belongings during the course of rendering cleaning services, SOS Oven Cleaning will choose to repair the item, replace the item or make an insurance claim to that effect. SOS Oven Cleaning are responsible for the replacement or repair and it is not the customer’s responsibility to replace or repair an item without the agreement of SOS Oven Cleaning. 2.6 SOS Oven Cleaning have a Public and Employer’s liability insurance policy in place. The policy will cover any accidental damage caused by an operator working on behalf of SOS Oven Cleaning, reported within 24 hours of service date. 2.7 SOS Oven Cleaning agrees to keep all customer information confidential. 2.8 Start times for cleaning sessions are a guide only, to within around 1 hour. SOS Oven Cleaning will endeavour to inform clients of late or early visits but this cannot be guaranteed. 2.9 The oven is safe to use as soon as the cleaning is complete. On occasion there will be a burning smell from some of the chemicals used to clean the oven, this is completely normal and safe as all of our cleaning chemicals are non-caustic. SOS Oven Cleaning do not guarantee oven cleaning results and the results cannot be predicted. The results are dependent on the type of oven, length of time since it was last used, how often it is used and the type of food on the oven. 3. CUSTOMER SATISFACTION 3.1 The customer will allow SOS Oven Cleaning to revisit any job(s) with which they are not satisfied. 4. CANCELLATION 4.1 The customer may cancel or adjust the time of a cleaning visit(s) by giving more than one working day’s notice, but a minimum of one week is preferred. As an example, cancellation or changes to a Monday appointment, should be made before 5.30pm on the previous Thursday. 4.2 The customer will be charged half price for any scheduled cleaning which cannot take place upon arrival of the cleaner. This is applicable to any circumstance which is deemed not to be the fault of the company. A none exhaustive list of examples; no access provided, faulty keys or locks, customer not in, no electricity or hot water available, cleaners turned away due to illness. 5. HEALTH AND SAFETY 5.1 SOS Oven Cleaning will not be responsible or liable for accidents, injury, loss or any harm which may come to the employees of the client. 5.2 The client is responsible for the health and safety of their employees before, during and after cleaning sessions provided by SOS Oven Cleaning. 6. FEEDBACK 6.1 Any feedback given to SOS Oven Cleaning by the Customer can be used to promote SOS Oven Cleaning services on the company website or via other marketing activities. This may include the Customer name and area in which they live alongside a quotation.
After
ACCESSORIES Oven Bulbs £3.00 Oven Mats £10.00